Technical Issues

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Re: Technical Issues

Post by EchoBase on Fri 08 Jul 2016, 12:17 pm

Hey guys, is it possible that I start a private thread which is open for specific group members?

*I would like to have a private chat with certain multiple users at the same time. Can anybody help? Thanks Smile


Last edited by Darth Rowan on Fri 08 Jul 2016, 9:38 pm; edited 1 time in total (Reason for editing : content removed)
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Re: Technical Issues

Post by Darth Rowan on Fri 08 Jul 2016, 9:55 pm

@EchoBase wrote:Hey guys, is it possible that I start a private thread which is open for specific group members?

*I would like to have a private chat with certain multiple users at the same time. Can anybody help? Thanks Smile
@EchoBase

Hi EchoBase: we've responded, check your inbox. (As a preview, the answer is you guys can group PM.)

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Re: Technical Issues

Post by ISeeAnIsland on Fri 08 Jul 2016, 10:18 pm

@Darth Rowan wrote:
@EchoBase wrote:Hey guys, is it possible that I start a private thread which is open for specific group members?

*I would like to have a private chat with certain multiple users at the same time. Can anybody help? Thanks Smile
@EchoBase

Hi EchoBase: we've responded, check your inbox. (As a preview, the answer is you guys can group PM.)
@Darth Rowan

Have we figured out an easier way to group PM than having to enter everyone's names individually/manually? I'm asking because it would be great to find a better solution for those of us sharing the "dirty Reylo" PMs.

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Re: Technical Issues

Post by Darth Rowan on Fri 08 Jul 2016, 10:47 pm

@ISeeAnIsland

I know that it is inconvenient, but it's the only option we have right now. They are regularly making improvements to the forum platform so perhaps in the future there will be an easier way to input multiple users into our PMs.

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Re: Technical Issues

Post by Maria Antonietta on Thu 28 Jul 2016, 4:51 pm

Hey mods, I can't log out, can you help me? Thanks
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Re: Technical Issues

Post by MoonlitMoss on Thu 28 Jul 2016, 5:06 pm

@Maria Antonietta wrote:Hey mods, I can't log out, can you help me? Thanks
@Maria Antonietta

I checked and you're logged out.

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Re: Technical Issues

Post by RKR Connection on Thu 28 Jul 2016, 5:07 pm

@Maria Antonietta wrote:Hey mods, I can't log out, can you help me? Thanks
@Maria Antonietta

Try to clear your browser's cache, it may due to a bug on Forumotion's end. Sorry for the inconvenience.
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Re: Technical Issues

Post by guardienne on Fri 12 Aug 2016, 4:09 am

i think we may have a board malfunction wrt youtube videos. they appear as black slabs.
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Re: Technical Issues

Post by Darth Rowan on Fri 12 Aug 2016, 7:49 pm

@guardienne wrote:i think we may have a board malfunction wrt youtube videos. they appear as black slabs.
@guardienne

You are correct, it's a problem with the platform - Google's doing. We are waiting to see how it will be resolved. We'll keep you posted.

ETA:
In case anyone missed it, this issue was resolved.


Last edited by Darth Rowan on Sun 21 Aug 2016, 9:11 pm; edited 1 time in total

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Re: Technical Issues

Post by Darth Rowan on Sun 21 Aug 2016, 9:10 pm

Dear all, our platform's server was just down for several hours. This had nothing to do with our forum in particular and we are now up and running. Sorry for any inconvenience.

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Re: Technical Issues

Post by Sylvia Snow on Mon 03 Oct 2016, 1:10 pm

Excuse me but I was wondering why thy Quick Reply isn't working properly when I was using the IPad, there're no icons available. I cannot even quote other when using the IPad
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Re: Technical Issues

Post by Darth Rowan on Mon 03 Oct 2016, 6:43 pm

@Sylvia Snow wrote:Excuse me but I was wondering why thy Quick Reply isn't working properly when I was using the IPad, there're no icons available. I cannot even quote other when using the IPad
@Sylvia Snow

Thanks for your query, we will look into it.

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Re: Technical Issues

Post by EchoBase on Tue 04 Oct 2016, 2:53 am

@Sylvia Snow: got the same problem on my IPhone and my IPad since I've updated to iOS 10.2
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Re: Technical Issues

Post by Sylvia Snow on Tue 04 Oct 2016, 6:30 am

@EchoBase

Yes, this happened after I updated to IOS 10, too
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Re: Technical Issues

Post by ISeeAnIsland on Tue 04 Oct 2016, 8:19 am

I just updated to iOS 10.2 on my iPhone, and I'm now seeing the same thing.

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Re: Technical Issues

Post by Darth Rowan on Tue 04 Oct 2016, 9:28 pm

This seems to be a problem with our platform, unfortunately not much we can do at this point. We are requesting assistance from our technical support. Thanks for your patience, stay tuned for updates.

Unfortunately we have gotten official word that the iOS 10 update is not compatible with our platform. Forumotion says the glitch is not on their end, so it doesn't sound like there is a resolution forthcoming.

We recommend that anyone experiencing issues following an upgrade to iOS 10 consider using other devices or non-Safari browsers when accessing the site. We apologize for any inconvenience.

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Re: Technical Issues

Post by EchoBase on Wed 19 Oct 2016, 1:30 pm

Test


Ok, somehow it works again. I didn't do anything.....oh my god, it must be the force.
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Re: Technical Issues

Post by Sacrebleu on Sat 19 Nov 2016, 6:12 am

I'm not seeing the "Like" tab on anyone's posts. Is it a glitch or has it been removed?
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Re: Technical Issues

Post by Kessel on Sat 19 Nov 2016, 6:50 am

@Sacrebleu wrote:I'm not seeing the "Like" tab on anyone's posts. Is it a glitch or has it been removed?
@Sacrebleu

I'm also not seeing the "like" option.

I remember this happened awhile ago too, but it eventually resolved itself.
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Re: Technical Issues

Post by Maria Antonietta on Sat 19 Nov 2016, 6:55 am

Kessel89 wrote:
@Sacrebleu wrote:I'm not seeing the "Like" tab on anyone's posts. Is it a glitch or has it been removed?
@Sacrebleu

I'm also not seeing the "like" option.

I remember this happened awhile ago too, but it eventually resolved itself.
@Kessel89

Same
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Re: Technical Issues

Post by Darth Rowan on Sat 19 Nov 2016, 11:52 am

@Maria Antonietta wrote:
Kessel89 wrote:
@Sacrebleu wrote:I'm not seeing the "Like" tab on anyone's posts.  Is it a glitch or has it been removed?
@Sacrebleu

I'm also not seeing the "like" option.

@Kessel89

Same
@Maria Antonietta

Thanks everyone, we are aware and looking into it. Stay tuned for updates.
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Re: Technical Issues

Post by Darth Rowan on Sun 20 Nov 2016, 11:21 am

Dear all, we are working behind the scenes to get our "Like" button back. Things might look a little different or change abruptly as we test, please bear with us. We hope to have this problem resolved soon.

ETA: the button is back.

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Re: Technical Issues

Post by Darth Rowan on Wed 26 Apr 2017, 6:33 pm

Dear All,

We are aware of ads popping up under our forum banner and slowing down the loading speed of our page. We are looking into this and will hopefully resolve it soon. Thanks!



ETA: the issue has been resolved.

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Re: Technical Issues

Post by Darth Rowan on Sun 28 May 2017, 12:20 pm

We are aware of an issue with authentication of new accounts that occurred yesterday, and seems to have resolved this morning. If there are any people who have registered and haven't gotten their account approved, please try registering again or PM us. Sorry for any inconvenience!

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